Many people have been complaining that they maid payment through Remitta but the money did not reflect in their portal.
Today we will some things we can try to rectify this problem, it is not a guarantee that is will work, but after trying this solution and your money is still not reflecting in your wallet, then you need to go and lay a formal complaint at the accountant’s office in your study centre.
The steps can be followed by people who paid online and at a bank. If you still don’t know how to load money into your E-wallet click Here.
Let’s get started.
Go to nouonline.net (please don’t login to your portal just yet)
At the menu select Check RRR
In the page that opens you will be asked to CHECK REMITA PAYMENT STATUS, simply enter your RRR Number (please don’t put any dash or space between the RRR Numbers) and then choose your Transaction Type. Then you click Check.
You should get a success message, in case you did not get a success message you have to keep trying the above steps, sometimes it might take up to 48 hours before your payment is approved.
But if after two days payment was made either at the bank or online you still don’t get a success message from step 3 above, please go to the accountants office in your study centre so that he can confirm your Remitta Number
But if step 3 was successful then continue with step 4
Go to nounonline.net again, but this time you will click on Student Login and login to your portal using your Matric Number and Password
After successful login click on Manage Wallet, there will be a drop down menu select Check Wallet Payment.
In the page that opens enter your Matric Number and the RRR Number then click on Check Wallet Payment.
You should also get a success message again or you go to the accountant’s office in your study centre to complain.
But if you get a success message then all your problems are over you can go ahead to make your course or exam registration.
Please note that the money may not appear immediately at the corner where your wallet balance is displayed, but before you panic try to register your course or exam and you will see your main Wallet balance
I hope this was helpful, if you have any question you can leave it at the comment box bellow or send me a personal mail using the Contact Us page above.