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National Open University Exam Past Question – BED411 OCTOBER/NOVEMBER 2014 EXAMINATION

NATIONAL OPEN UNIVERSITY OF NIGERIA

1416 AHMADU BELLO WAY, VICTORIA ISLAND LAGOS SCHOOL OF EDUCATION

OCTOBER/NOVEMBER 2014 EXAMINATION

 

 

 

Course Code:          BED411

Course Title:           Corporate Administration and Secretarial Practice. Time Allowed:       2Hours

Instruction: Answer Question One and any  other Two.

 

 

 

  1. Presenting records  through  manual  and  automated  means  are  important  in  the function of an office. Enumerate  Five (5) each means of presenting record through
  2. Manual                                                                                (15 Marks)
  3. Automated                                                                    (15 Marks)

 

  1. 2.  List the stages of planning aConference (5 Marks)

 

  1. Expatiate fully on any stages identify in One                                   (15 Marks)

 

  1. A. What do you understand by the word” Meeting”?  (5 Marks)
  2. b. Enumerate  Five (5) types of meeting and fully explain two (2)               (15 Marks)

 

  1. Explain each of the following terms:

 

i. ii. Managing Customers

People Management

 
iii. iv. Managing Boss

Managing Contemporaries and Subordinate

 

 

(5 Marks each

 

 

= 20 Marks)

 

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